📘 Crm-&-sales-tools – Legal FAQs

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❓ What is a CRM tool?

A CRM (Customer Relationship Management) tool helps businesses manage customer interactions, sales pipelines, and relationships.

❓ Why is CRM important for startups?

CRM tools help track leads, manage follow-ups, and centralize customer data, making sales and support more efficient.

❓ What features should I look for in a CRM?

Look for contact management, pipeline tracking, task automation, reporting, and email integration.

❓ Are CRM platforms expensive?

Many offer free or low-cost tiers for small businesses, with scalable pricing as your team grows.

❓ Can CRMs integrate with email and calendar tools?

Yes, most CRM platforms integrate with tools like Gmail, Outlook, and Google Calendar for better coordination.

❓ What’s the difference between CRM and ERP?

CRM focuses on customer interactions and sales, while ERP manages broader business processes like inventory and finance.

❓ Can I use CRM tools on mobile devices?

Yes, most CRMs offer mobile apps for accessing customer data and updating sales activities on the go.