Frequently Asked Questions

đź§Ť For General Users

Lawiz is India’s AI-powered legal platform that helps you understand your legal problem and connects you with verified lawyers near your pincode.

You can ask one legal question for free. For a full case review and to contact local lawyers, there's a one-time ₹150 fee — this helps us filter spam and give serious users better access.

Lawiz’s AI reads your issue (or uploaded legal notice), summarizes it, and shows you top 5 matched lawyers in your area — with pricing, experience, and availability.

Yes. You choose a lawyer from the matched list, and they’ll contact you for an initial consultation or quote.

Yes, if you haven’t paid the lawyer's invoice, you can choose another lawyer from your matched list.

This is rare. But if none respond within 24 hours, we’ll either refund your fee or rematch you with new lawyers — your call.

If your case is in the tiered lead system (Top 5), you can talk to more than one lawyer. If your case went to an exclusive lawyer, only that one will contact you.

Let us know via support. We’ll check response quality and may offer a rematch or assistance if you haven't already committed or paid them.

Yes. Your uploads and summaries are visible only to the matched lawyers. Lawiz uses encrypted storage and does not expose your identity publicly.

If a lawyer significantly overquotes, report it to us. We’ll investigate and may block them permanently from Lawiz.

We don’t offer refunds after the AI has processed your case and lawyers are matched. However, if no lawyer engages, we may refund or give credit.

Yes. Criminal cases like bail, FIR quash, or arrest help are supported. Use the ₹150 fast-track option for immediate matching.

Most lawyers offer an initial call or WhatsApp conversation. For ongoing matters, they’ll guide you on next steps — online or in-person.

Just enter the pincode of the case location while submitting your issue — Lawiz will route it to lawyers in that area.

This is against Lawiz policy. When you select a lawyer based on their profile, they are expected to personally handle your case or inform you upfront if a junior associate will assist. If you’re ignored or misled, report it immediately — we’ll investigate and may block the lawyer from the platform. Your trust comes first.

If you haven’t paid the lawyer’s invoice, you can cancel anytime. If you’ve already paid, it’s best to discuss with the lawyer directly. Lawiz cannot intervene in post-selection cancellations.

👨‍⚖️ For Lawyers

Click “Register as Lawyer,” complete your KYC, select your pincodes, practice areas, and subscribe to a plan.

You get lead visibility based on your plan: Elite → Slot 1 Pro → Slot 2 Basic → Slot 3 You’ll receive up to 35 leads/month, depending on your plan and location.

You can still bid for slot 4 or 5 on any lead by paying per lead.

Once a client selects you, you raise an invoice via Lawiz. We collect a small commission based on the fee, then you and the client handle the rest offline.

Elite: 15 | Pro: 7 | Basic: 3 — You can upgrade or buy extra pincode slots if needed.

Yes, just contact support. We’ll pause your lead flow and resume it later without billing loss.

If your selected pincodes have low volume, we’ll notify you and suggest high-demand areas. You can switch pincodes once/month.

You can upgrade anytime from your dashboard. Your previous payment will be adjusted pro-rata.

We expect you to follow up within 24 hours. Repeated no-responses lead to warnings, and then removal from the system.

No — your tentative quote must reflect what you’ll charge in reality. Massive price jumps post-selection will lead to penalties or bans.

Tier-based: < ₹15,000 → 15% ₹15K–₹30K → 12% ₹30K–₹1L → 10% > ₹1L → 8% Paid before invoice is sent to client.

Yes — subscribe to the pincode you want to operate in. Lawiz doesn’t restrict your ambition.

Yes — Lawiz matches based on case complexity, not just location. Choose “High Court / SC” in your registration to get such leads.

Yes — after a lead converts, users can rate you. High-rated lawyers may get badges, better display priority, and premium trust signals.

Lawiz offers 3 lawyer subscription plans: Basic → ₹2,000/month (3 pincodes, 15 leads/month) Pro → ₹5,000/month (7 pincodes, 20 leads/month) Elite → ₹10,000/month (15 pincodes, 35 leads/month + top visibility). You can upgrade anytime from your dashboard.

If Lawiz fails to deliver the expected lead quota based on your subscription tier (due to low demand in your selected pincodes), we’ll automatically carry forward the balance leads to the next month. You’ll always get the full value of your plan — no loss, no excuses.

Lawiz does not support automatic lead transfers between lawyers. However, in special cases (e.g., conflict of interest, availability), you can request a one-time transfer by contacting Lawiz support. We’ll verify the reason and reassign the lead only to an eligible, equally ranked lawyer from the same pincode and practice area.

Lawiz’s role ends after the user selects a lawyer and the invoice is raised. We cannot enforce payment or intervene in post-matching disputes. However, we encourage both parties to clearly agree on fees and timelines in writing before work begins.

Lawiz offers 3 monthly subscription plans based on your visibility and region coverage: 🟢 Basic – ₹2,000/month → 3 pincodes (state) + 1 bonus (cross-state) → 15 leads/month (Slot 3) 🔵 Pro – ₹5,000/month → 7 pincodes + 2 bonus → 20 leads/month (Slot 2) 🟡 Elite – ₹10,000/month → 15 pincodes + 3 bonus → 35 leads/month (Slot 1) These plans help lawyers appear in our Top 5 lead system based on their tier and region selection.

Yes. Lawiz offers exclusive leads only for high-value cases such as High Court, Supreme Court, or those with estimated invoice value above ₹5 Lakhs. 🟣 Lawiz Black (VIP Leads): - ₹2,000 per lead (one-time) - Only one lawyer gets the lead — no competition - Only available to verified, top-rated lawyers - Lawiz charges 8% commission on invoice Exclusive leads are limited and visible only for premium cases — not regular leads.

📚 Legal & AI Questions

Our AI, powered by ChatGPT, reads your description or notice and converts it into a lawyer-friendly brief.

No. AI gives guidance, clarity, and structure — final legal advice must come from a real lawyer.

Yes — documents are encrypted and only visible to your matched lawyers. We don’t sell or expose your content.

You can manually update your case type before proceeding to lawyer matching — or contact support for correction.

Yes — we use location, practice area, section expertise, and lead quota to ensure the right lawyers are shown to you.