📘 Last-mile-optimization – Legal FAQs

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❓ What is last mile delivery?

It’s the final leg of the delivery process, from a distribution center to the end customer’s doorstep.

❓ Why is last mile the most expensive?

Because it involves dispersed delivery points, traffic unpredictability, and high customer service expectations.

❓ What do optimization platforms do?

They offer route planning, dynamic ETA calculation, driver tracking, proof of delivery, and analytics.

❓ Who uses these tools?

E-commerce companies, food delivery apps, courier businesses, and hyperlocal logistics providers.

❓ Can AI improve route efficiency?

Yes, AI algorithms adjust delivery schedules and routes in real time based on traffic, weather, and volume.

❓ Do platforms support COD and payments?

Yes, many include digital wallets, COD tracking, and instant refund handling for failed deliveries.

❓ Can startups build delivery apps from scratch?

Yes, using APIs and SDKs for maps, payments, OTPs, and fleet management, startups can launch rapidly.